Article

Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764, Francis-Smythe, Jan and Bell, Robin ORCID: https://orcid.org/0000-0002-7325-4277 (2025) A stimulus-organism-response approach to predicting membership retention in fitness clubs. Journal of Retailing and Consumer Services, 88 (104461). pp. 1-11. ISSN Online ISSN: 1873-1384 Print ISSN: 0969-6989

Bell, Robin ORCID: https://orcid.org/0000-0002-7325-4277, Peng, L., Huirong, Z., Bozward, David, Jing, F., Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 and Xiaoyu, M. (2019) Exploring Entrepreneurial Roles and Identity in the United Kingdom and China. International Journal of Entrepreneurship and Innovation, 20 (1). pp. 39-49. ISSN 1465-7503 Online: 2043-6882

Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 (2016) It’s Cheaper than Acquiring New Ones: Retaining Members to Your Service. Consumer Commerce Newsletter.

Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 (2015) Are we Doing Enough to Develop Career Competency? Talent Management: Network Knowledge. pp. 33-35.

Smith, R., Bell, Robin ORCID: https://orcid.org/0000-0002-7325-4277 and Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 (2014) Personality Trait Differences Between Traditional and Social Entrepreneurs. Social Enterprise Journal, 10 (3). pp. 200-221. ISSN 1750-8614

Book Section

Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764, Taroun, Abdulmaten and Jones, Richard (2024) A Case Study of Big Data Analytics Capability and the Impact of Cognitive Bias in a Global Manufacturing Organisation. In: Artificial Intelligence of Things (AIoT) for Productivity and Organizational Transition. Advances in Computational Intelligence and Robotics (ACIR) . IGI, Hershey, Pennsylvania, pp. 1-25. ISBN 9798369309933 • EISBN13: 9798369309940

Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 (2015) Predicting Customer Retention in Discrete and Continuous Services. In: Markt-und Absatzprognosen. FOM-Edition (FOM Hochschule für Oekonomie & Management) . Springer Fachmedien Wiesbaden, Wiesbaden, pp. 89-106. ISBN Print: 978-3-658-04491-6 Online: 978-3-658-04492-3

Report

Rose, Catharine ORCID: https://orcid.org/0000-0002-9786-1389, Howdle, Jess ORCID: https://orcid.org/0009-0006-9402-7803, Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764, Rezaei, Sajad ORCID: https://orcid.org/0000-0001-7942-0611, Nichol, Lynn ORCID: https://orcid.org/0000-0001-9889-9912 and Bradley, Eleanor ORCID: https://orcid.org/0000-0001-5877-2298 (2025) Clinical Strategy Implementation Programme (CSIP) Phase 3: Facilitation and Evaluation. Project Report. University of Worcester.

Conference or Workshop Item

Nichol, Lynn ORCID: https://orcid.org/0000-0001-9889-9912, Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764, Rose, Catharine ORCID: https://orcid.org/0000-0002-9786-1389 and Howdle, Jess ORCID: https://orcid.org/0009-0006-9402-7803 (2026) Challenging the status quo – taking a Critical Human Resource Development (CHRD) approach to enabling ground up change in the National Health Service in England. In: 26th Annual University Forum for Human Resource Development (UFHRD) International Conference, Wednesday 17 June to Friday 19 June 2026, The York Business School on behalf of York St John University. (Unpublished)

Menara, Barbara and Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 (2026) Moderating Effects of Organizational Factors on the Work Well-being–Mental Health Link: Evidence from the UK Labour Force. In: 26th Annual University Forum for Human Resource Development (UFHRD) International Conference, Wednesday 17 June to Friday 19 June 2026, The York Business School on behalf of York St John University. (Unpublished)

Murray, Pamela ORCID: https://orcid.org/0000-0001-8009-6900, Warren, Vessela ORCID: https://orcid.org/0000-0002-6016-1821 and Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 (2026) Discover Your Signature Strengths. In: Relationship Awareness & Strength Development Event, 5th May 2026, University of Worcester Business School. (Unpublished)

Nichol, Lynn ORCID: https://orcid.org/0000-0001-9889-9912, Palmer, Gerry and Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764 (2016) Invaluable but Invisible: an Initial Investigation of Chinese Graduate Skill Development and Subsequent Skill Use. In: 17th International Conference on Human Resource Development, Research and Practice across Europe, 8th - 10th June 2016, Manchester. (Unpublished)

Watts, Helen ORCID: https://orcid.org/0000-0002-8286-8764, Francis-Smythe, Jan, Peters, D.M. ORCID: https://orcid.org/0000-0002-7873-7737 and Upton, Dominic (2010) Encouraging Employees Use of Fitness Clubs in Employee Wellness Programs. In: 2nd Biennial IWP Conference on Work, Well-Being and Performance, June 29th - July 1st 2010, Institute of Work Psychology, University of Sheffield. (Unpublished)