If You Can’t Beat Them Join Them – Managing the Challenges of AI to Enhance Case Teaching

The use of AI in management education is evolving at a significant pace and there is no doubt that this has generated huge opportunities and challenges for learning and teaching. In many cases, universities and colleges have struggled to keep up with the pace of change with new policies, process and practices being adopted and adapted as greater access to AI technologies opens a Pandora’s Box for students. Perhaps not surprisingly, this has had an impact on the evolving nature of the case method in management education. This technical note begins by exploring how AI can be adopted by educators to support case writing. This note considers the role that AI plays in enhancing the construction of the teaching note. AI can also be used to support the development of visual cues and digital media that might accompany a carefully crafted narrative to enhance the classroom experience, as well as providing in-class tutoring support and translation functions (which are of particular value for international students).
Case assessments are increasing in popularity and AI can provide functional support for assignment questions as well as some low-level support for grading. Finally, this note explores the need to develop an ethical framework for students to ensure they can manage the complexities of working with AI and confidently avoid trip-hazards.