Britannia Dynamic Logistics: Developing an Emotionally Intelligent Business - A Case Study

Dr Pamela F Murray wrote this case study as a part of the British Council Connect4Innovation Project. The case was developed using primary interview data and secondary data sources, to provide material for class discussion rather than to illustrate either effective or ineffective handling of a management situation.

Copyright © University of Worcester, 2023. No part of this publication may be copied, stored, transmitted, reproduced or distributed in any form or medium whatsoever without the permission of the copyright owner. Please address all correspondence to p.murray@worc.ac.uk.