Modelling the Knowledge Transfer Process between Founder and Successor in Vietnamese Family Businesses Succession

Purpose
The transfer of knowledge has been identified as an important part of the family business succession process. This paper examines the knowledge transfer process from founder to successor to understand and model the factors that influence the knowledge transfer process in the Vietnamese family business context.

Design/methodology/approach
This research adopts an inductive qualitative approach, conducting face-to-face semi-structured interviews with five father-son succession pairs. The interviews with founders and successors, ten in total, formed the basis of five case studies. The cases were all at an advanced stage of the process of business knowledge transfer and family business succession.

Findings
A contextualized model was developed, highlighting the main factors that influence the knowledge transfer process from the founder to the successor in a Vietnamese family business context. This model identifies the influence of factors, some of which are not commonly presented in western family business literature. These include the importance of the role of the mother in mediating the relationship quality between the founder and the successor and the successor pursuing education and external work experience to improve their cognitive and reflective abilities. The need for affinity between family members is also highlighted as important.

Originality/value
In Vietnam, most family-run businesses are still under the control of the founder. This research provides insight into the succession process in Vietnam. This research addresses calls for further exploration into the factors that influence the transfer of knowledge in the family business succession process and to research this process in a collectivist society, both of which remain under-researched.