University of Worcester Worcester Research and Publications

Patient Satisfaction with Specialized Epilepsy Assessment and Treatment.

Upton, Dominic, Thompson, P. and Duncan, J. (1996) Patient Satisfaction with Specialized Epilepsy Assessment and Treatment. Seizure, 5 (3). pp. 195-198.

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The need for the assessment of patient satisfaction with specialized epilepsy services has been recognized for a number of years, in order to complement the management and medical benefits already demonstrated. We report a detailed study of patient satisfaction with the services provided in a specialised epilepsy assessment unit in the U.K. Patients were interviewed to assess their perceptions of the quality of service and the benefits they had derived from attending the unit. Close relatives were also contacted for their evaluation of the service provided. In all, 76 patients and 52 close relatives provided their views on the services offered. The results showed a positive appraisal of treatment. Almost 90% believed that their medical and social situation had been improved by attendance at the unit. However the need to assess more objective measures of ‘satisfaction’ are stressed, in order that future developments in care can be appropriately planned.

Item Type: Article
Additional Information:

The electronic full-text is available to staff and students at the University of Worcester via the Official URL. External users should check availability with their local library or Interlibrary Request Service.

Uncontrolled Discrete Keywords: epilepsy, patient satisfaction, audit
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: College of Business, Psychology and Sport > School of Psychology
Depositing User: Laura Scurlock-Evans
Date Deposited: 23 Jul 2010 12:17
Last Modified: 17 Jun 2020 16:52

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