University of Worcester Worcester Research and Publications

Empirical study of cyber harassment among social networks

Kuzma, Joanne (2013) Empirical study of cyber harassment among social networks. International Journal of Technology and Human Interaction, 9 (2). pp. 53-65. ISSN 1548-3908

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The growth of Online Social Networking sites has brought new services and communication methods to consumers. However, along with benefits, serious problems such as online cyber harassment have recently come to the forefront of the electronic media. This behavior can have significant negative effect on individuals, businesses and the social networks. Some sites have begun to provide some levels of protection and create specific anti-harassment policies in their terms of service along with implementing protection technologies. However, these protective measures are not consistent among social media, leaving some consumers at greater risk. This study analyzed 60 worldwide social sites and determined the level of cyber-harassment protection. It reviewed statistical differences among geographical-based social networks. The results showed significant gaps among various social networks, but suggests methods for improving consumer safeguards to provide consistent levels of protection.

Item Type: Article
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Uncontrolled Discrete Keywords: cyber harassment, cyber bullying, online social networks, protection, Internet abuse, online safety
Subjects: T Technology > T Technology (General)
Divisions: College of Business, Psychology and Sport > Worcester Business School
Depositing User: Joanne Kuzma
Date Deposited: 12 Jul 2013 16:38
Last Modified: 17 Jun 2020 16:59

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