The Review Process in Social work: Is it working for service users?

Lynes, Mark and Sealey, Clive (2022) The Review Process in Social work: Is it working for service users? British Journal of Social Work. ISSN 0045-3102 (In Press)

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Abstract

I have always thought that we as a society we should look into the role of the review process in social work. To explain briefly, when a care package is agreed for a service user, there is expected to be a review of that package very shortly afterwards. The review is carried out with the social worker, the service user, the carer/care organisation and any other interested party. This is to enable inevitable issues to be highlighted and improvements to the made to the care package for the longer term. The reason I feel that this issue needs to be looked at is as follows. When someone seeks help from their local authority, they are very likely needing support while undergoing some sort of crisis in their life. This could mean that the focus of their initial assessment or at least their role in the initial assessment is to deal with the immediate situation and need if they qualify, which is relevant at that point. They are then expected to take part in a review process very shortly after. This article will argue that there are 3 key issues with the review process as it currently stands.

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