Worcester Research and Publications

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WRaP is a collection of research papers and university publications. It presents the academic and creative work of the university. You are welcome to look for and obtain items of interest and make contact with the authors and creators.

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Article

Yen, Dorothy, Yu, Q. and Barnes, B.R. (2007) Focusing on Relationship Dimensions to Improve the Quality of Chinese–Western Business-to-Business Exchanges. Total Quality Management and Business Excellence, 18 (8). pp. 889-899. ISSN Print 1478-3365 Online 1478-3391

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