University of Worcester Worcester Research and Publications

Online Interviewing in Psychology: Reflections on the Process

Jowett, A., Peel, Elizabeth and Shaw, R.L. (2011) Online Interviewing in Psychology: Reflections on the Process. Qualitative Research in Psychology, 8 (4). pp. 354-369. ISSN 1478-0887

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The internet is used across a range of disciplines to conduct qualitative research and qualitative psychologists are increasingly turning to the internet as a medium for conducting interviews. In this article we explore the first author's experience of conducting synchronous online interviews using instant messaging or 'chat' software. We highlight the costs and benefits of conducting online interviews and reflect on the development of a rapport with participants within this medium. In particular, we consider how researchers can attempt to make online interviewing less abrupt and more conversational, how researchers can demonstrate 'listening' and how insider/outsider status of the interviewer effects interaction within online interviews.

Item Type: Article
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Uncontrolled Discrete Keywords: synchronous online interviews, internet, LGBTQ research, health research, rapport
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: College of Business, Psychology and Sport > School of Psychology
Depositing User: Elizabeth Peel
Date Deposited: 22 Oct 2013 17:26
Last Modified: 17 Jun 2020 17:00

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