Jowett, A., Peel, Elizabeth and Shaw, R.L. (2011) Online Interviewing in Psychology: Reflections on the Process. Qualitative Research in Psychology, 8 (4). pp. 354-369. ISSN 1478-0887
![]() |
Repository Staff Only: item control page
The open access repository for research outputs of the University of Worcester
Jowett, A., Peel, Elizabeth and Shaw, R.L. (2011) Online Interviewing in Psychology: Reflections on the Process. Qualitative Research in Psychology, 8 (4). pp. 354-369. ISSN 1478-0887
The internet is used across a range of disciplines to conduct qualitative research and qualitative psychologists are increasingly turning to the internet as a medium for conducting interviews. In this article we explore the first author's experience of conducting synchronous online interviews using instant messaging or 'chat' software. We highlight the costs and benefits of conducting online interviews and reflect on the development of a rapport with participants within this medium. In particular, we consider how researchers can attempt to make online interviewing less abrupt and more conversational, how researchers can demonstrate 'listening' and how insider/outsider status of the interviewer effects interaction within online interviews.
The full-text cannot be supplied for this item. Please check availability with your local library or Interlibrary Requests Service.
![]() |
Tools
Altmetric