University of Worcester Worcester Research and Publications
 
  USER PANEL:
  ABOUT THE COLLECTION:
  CONTACT DETAILS:

Diagnostic Communication in the Memory Clinic: a Conversation Analytic Perspective

Peel, Elizabeth (2015) Diagnostic Communication in the Memory Clinic: a Conversation Analytic Perspective. Ageing & Mental Health, 19 (12). pp. 1123-1130. ISSN Print: 1360-7863 Online: 1364-6915

[img]
Preview
Text
Peel2015_diagnosticcommunicationOA(1).pdf - Published Version
Available under License Creative Commons Attribution Non-commercial No Derivatives.

Download (161kB) | Preview

Abstract

Objectives: Whether and how patients should be told their dementia diagnosis, has been an area of much debate. While there is now recognition that early diagnosis is important for dementia care little research has looked at how dementia-related diagnostic information is actually verbally communicated. The limited previous research suggests that the absence of explicit terminology (e.g., use of the term Alzheimer's) is problematic. This paper interrogates this assumption through a conversation analysis of British naturalistic memory clinic interaction. Method: This paper is based on video-recordings of communication within a UK memory clinic. Appointments with 29 patients and accompanying persons were recorded, and the corpus was repeatedly listened to, in conjunction with the transcripts in order to identify the segments of talk where there was an action hearable as diagnostic delivery, that is where the clinician is evaluating the patient's condition. Results: Using a conversation analytic approach this analysis suggests that diagnostic communication, which is sensitive and responsive to the patient and their carers, is not predicated on the presence or absence of particular lexical choices. There is inherent complexity regarding dementia diagnosis, especially in the ‘early stages’, which is produced through and reflected in diagnostic talk in clinical encounters. Conclusion: In the context of continuity of dementia care, diagnostic information is communicated in a way that conforms to intersubjective norms of minimizing catastrophic reactions in medical communication, and is sensitive to problems associated with ‘insight’ in terms of delivery and receipt or non-receipt of diagnosis.

Item Type: Article
Additional Information:

The full-text of the online published version can be accessed via the official URL.

Uncontrolled Keywords: Alzheimer's disease, conversation analysis, dementia, diagnosis, health communication, qualitative methods
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Academic Departments > Institute of Health and Society
Related URLs:
Copyright Info: Open Access article
Depositing User: Elizabeth Peel
Date Deposited: 05 Jun 2015 14:04
Last Modified: 22 Mar 2016 16:51
URI: https://eprints.worc.ac.uk/id/eprint/3742

Actions (login required)

View Item View Item
 
     
Worcester Research and Publications is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.