University of Worcester Worcester Research and Publications

Chat Apps Will Disrupt Global Telecoms Sector

Walton, Nigel (2014) Chat Apps Will Disrupt Global Telecoms Sector. The Oxford Analytica Daily Brief.

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The recent purchase of WhatsApp by Facebook for $19 billion signified a new milestone in the evolution of the mobile Internet as a technology platform. Not only is the new chat app seen as a threat to Facebook’s dominance as the leading social networking platform (hence the astronomical valuation) it is also about to have a highly disruptive impact on the telecoms sector. In just over four years WhatsApp has grown to half the size of Facebook and is projected to reach 1 billion users within the next few years. During this period WhatsApp has destroyed the $120 billion SMS (texting) market and is now planning on disrupting voice mail, the traditional revenue stream of telecoms companies.

Item Type: Article
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Staff and students at the University of Worcester have access to the full-text. External users should check availability with their local library or Interlibrary Requests Service.

Uncontrolled Discrete Keywords: WhatsApp, global telecoms sector, chat apps, telecommunications, technology, industry, computers
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HE Transportation and Communications
H Social Sciences > HF Commerce
T Technology > T Technology (General)
Divisions: College of Business, Psychology and Sport > Worcester Business School
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Depositing User: Nigel Walton
Date Deposited: 01 Apr 2014 11:08
Last Modified: 17 Jun 2020 17:03

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