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Accessibility Design Issues with UK E-government Sites

Kuzma, Joanne (2010) Accessibility Design Issues with UK E-government Sites. Government Information Quarterly, 27 (2). pp. 141-146. ISSN 0740-624X

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Abstract

The research seeks to provide the audience and Web designers with a higher level of awareness about the level of accessibility problems within the e-government sector, specifically a sampling of 130 sites of the UK members of Parliament. The study applies the results of an online accessibility testing tool to analyze the compliance levels of both UK disability law and Web Content Accessibility Guidelines (WCAG). The research also show which guideline errors are the most prevalent among the sites and raises awareness about the issues of access in e-government. Although the UK’s Disability Discrimination Act (DDA) of 1995 provides equality in access of Web sites to people with disabilities, the results of this study show that total openness of sites to these customers is not widespread and the vast majority of sites display similar non-compliance errors among the guidelines. For each of these issues, there are published methods that Web designers can implement to improve the accessibility rankings of their sites and provide greater openness to users with disabilities.

Item Type: Article
Additional Information:

University of Worcester staff and students can access the full-text of this article via the Official URL. External users should check availability with their local library or Interlibrary Requests Service.

Uncontrolled Keywords: Accessibility; Disability; e-government; Accessibility Guidelines (WCAG); U.K. Disability Discrimination Act
Subjects: T Technology > T Technology (General)
Divisions: Academic Departments > Worcester Business School
Related URLs:
Depositing User: Joanne Kuzma
Date Deposited: 11 Mar 2010 14:16
Last Modified: 16 Oct 2010 05:00
URI: https://eprints.worc.ac.uk/id/eprint/849

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