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Improving the User Experience for University of Worcester Library Users

Graham, Ruth (2017) Improving the User Experience for University of Worcester Library Users. In: The Online User Experience; LibGuides and Library Web Pages, 15th November 2017, Coventry. (Unpublished)

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Improving the user experience at Worcester Mercian 151117 web version.pptx

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Abstract

In May 2015, Library Services began work to overhaul its online presence. We had several websites under various addresses and our visual identity was inconsistent. Out of date pages and defunct links were a huge problem. Disparate systems caused clunky user journeys; opening in new tabs, no return journey and different branding. In September 2017 we delivered library.worc.ac.uk using LibGuides CMS, bringing together all of Library Services’ support information and services. There's more work to be done, but this presentation charts our journey to this point. This material is based on a presentation given at The Online User Experience; LibGuides and Library Web Pages, organised by the Mercian Staff Development Group.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: library services, library web pages, website page views, library user experience
Subjects: Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Divisions: Academic Departments > Information and Learning Services
Depositing User: Ruth Graham
Date Deposited: 21 Nov 2017 16:48
Last Modified: 22 Nov 2017 13:42
URI: https://eprints.worc.ac.uk/id/eprint/6112

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